Privacy Policy
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1. Information We Collect
When you use this website or contact InnovaHycrossTaxi to book a cab, we may collect information such as your name, phone number, email address, pickup/drop locations and travel dates, submitted through our booking form, contact form, WhatsApp or phone calls.
2. How We Use Your Information
- To confirm and manage your cab booking, including assigning a driver and vehicle.
- To contact you regarding your trip, billing, or customer support.
- To improve our services and respond to inquiries.
- To send booking confirmations and updates via call, SMS or WhatsApp.
3. Information Sharing
We do not sell your personal information. Trip details (such as pickup/drop location and contact number) are shared only with the driver assigned to your booking, solely to complete the trip.
4. WhatsApp & Third-Party Tools
Booking and contact forms on this site may open WhatsApp with your submitted details pre-filled, so our team can respond directly. Messages sent this way are subject to WhatsApp's own privacy policy in addition to this one.
5. Cookies
This website may use basic cookies or similar technologies to support core functionality and understand general site usage. No sensitive personal data is stored in cookies.
6. Data Security
We take reasonable measures to protect the information you share with us, though no method of transmission over the internet is completely secure.
7. Your Choices
You may contact us at any time to ask what information we hold about you, or to request that it be corrected or deleted, subject to any records we're required to keep for legal or accounting purposes.
8. Contact Us
For any privacy-related questions, reach us at RZA-A-1/108 Vijay Enclave, Near Nav Gyan Deep Public School, New Delhi – 110045, by phone at +91 96506 94549, or by email at info@InnovaHycrossTaxi.com.